Moncler supports returns and exchanges. The new autumn and winter down jacket features original 1:1 customized hardware accessories, all imported and made to order. Feel free to compare with the official store; it is absolutely high quality. Made with top grade 95% white duck down, it is super soft with a fluffy and full fill power. The fabric and workmanship are outstanding, and the fit is perfect. Please note that the fabric is extremely comfortable. This is an exclusive model, not available on the market, in unisex sizes: M to XXXL.