Moncler supports returns and exchanges. The new autumn/winter down jacket features original 1:1 customized hardware accessories, all imported and tailored to perfection. Feel free to compare with store versions; it is absolutely high quality. Made with top tier 95% down, it is extremely soft and fluffy with excellent fill power. The fabric and workmanship are outstanding, and the fit is perfect. Please note that the fabric is super comfortable. This is an exclusive model, not available on the market. A1 unisex sizes: M to XXXL.