Moncler supports returns and exchanges. The new autumn/winter down jacket features original 1:1 customized hardware accessories, all imported and customized. We welcome comparisons with official stores; this is absolutely high quality. It uses top grade 95% down, which is super soft and provides a fluffy, full volume. The craftsmanship of the fabric is exceptional, and the fit is perfect. Please note that the fabric is extremely comfortable. This is an exclusive model, not available on the market. A1 unisex sizes: M to XXXL.