Moncler supports returns and exchanges. The new autumn/winter down jacket features original 1:1 customized hardware accessories, all imported and custom made. You are welcome to compare it with in store products; it is absolutely high quality. Made with top tier 95% down, it is super soft with a fluffy and full fill power. The craftsmanship and fabric are exceptional, and the fit is perfect. Please note that the fabric is extremely comfortable. This is an exclusive style, not available in the market. Available in unisex sizes: M to XXXL.