Louis Vuitton supports returns and exchanges. The new autumn/winter down jacket features original 1:1 customized hardware, all imported and tailored to perfection. Feel free to compare with in store products; it is absolutely high quality. Made with top tier 95% down, it is super soft and has a fluffy, full fill. The craftsmanship and fabric are outstanding, with a perfect fit. Please note, the fabric is extremely comfortable. This is an exclusive model, not available on the market. A1 unisex sizes available: M to XXXL.