Louis Vuitton supports returns and exchanges. The new LV autumn/winter down jacket features original 1:1 customized hardware accessories, all imported and custom made. You are welcome to compare with the official store; it is absolutely high quality. Made with top grade 95% down, it is super soft, fluffy, and well filled. The fabric and workmanship are outstanding, and the fit is perfect. Please note that the fabric is incredibly comfortable. This is an exclusive model, not available on the market. Available in unisex sizes: M to XXXL.