Louis Vuitton supports returns and exchanges. The new LV autumn/winter down jacket features original 1:1 customized hardware accessories, all imported and custom made. You are welcome to compare it with in store items; it is absolutely high quality. Made with top grade 95% down, it is super soft and has a fluffy, full filling. The craftsmanship and fabric are exceptional. The fit is perfect. Please note that the fabric is extremely comfortable. This is an exclusive style, not available in the market. A1 unisex sizes: M to XXXL.