Louis Vuitton supports returns and exchanges. The new LV autumn/winter down jacket features original 1:1 custom hardware accessories, all imported and customized. We welcome comparisons with store products; it's absolutely high quality. Made from top grade 95% down, it is ultra soft with a fluffy and full filling. The craftsmanship and fabric are outstanding, and the fit is perfect. Please note, the fabric is extremely comfortable. This is an exclusive model, not available in the market. A1 unisex size: M