Gucci supports returns and exchanges. The new autumn/winter down jacket features original 1:1 customized hardware accessories, all imported and custom made. We welcome comparisons with official stores. It offers absolutely high quality, made from top grade 95% white duck down that is super soft and has a fluffy, full filling. The craftsmanship and fabric are exceptional, with a perfect fit. Please note that the fabric is extremely comfortable. This is an exclusive design, not available in the market, and comes in unisex sizes: M to XXXL.