Gucci supports returns and exchanges. The new autumn and winter down jacket is made with original 1:1 customized hardware accessories, fully imported and custom made. Feel free to compare with the official store; it guarantees absolute high quality. It uses top grade 95% white duck down, which is super soft and has a fluffy, full fill power. The heavy duty craftsmanship and fabric are outstanding, and the fit is perfect. Please note that the fabric is extremely comfortable. This is an exclusive model, not available in the market, with unisex sizes: M to XXXL.