Christian Dior supports returns and exchanges. The new Dior autumn and winter down jacket is custom made with original 1:1 hardware accessories, all imported and original. Feel free to compare with the boutique; it is absolutely high quality. Made with top grade 95% down, it is ultra soft and has a plump filling. The craftsmanship and fabric are exceptional, and the fit is perfect. Please note that the fabric is extremely comfortable. This is an exclusive model, not available in the market. A1 unisex sizes: M