Christian Dior supports returns and exchanges. The new autumn/winter down jacket features 1:1 customized original hardware accessories, all imported. You are welcome to compare it with store products; it is absolutely high quality. Made with top grade 95% down, it is super soft and has a fluffy and full fill power. The craftsmanship and fabric quality are exceptional, with a perfect fit. Please note that the fabric is extremely comfortable. This is an exclusive model, not available on the market. A1 unisex sizes: M to XXXL.